FAQ

How do I fill an atomizer or change the atomizer coil?

Changing the atomizer coil.

  1. Unscrew atomizer from battery / mod.
  2. Remove base from atomizer.
  3. Remove old coil.
  4. Clean base hardware.
  5. Replace with new coil.
  6. Reattach the base to the atomizer.
  7. Reattach atomizer to batteries / mod.
  8. Always allow your atomizer to stand before using to allow the coil to wick efficiently this normally takes 10 - 20 sec, you can also add a few drops of e-juice directly onto the coil to aid in wicking.

    Filling an atomizer.

    1. Unscrew atomizer from battery / mod.
    2. Remove base from atomizer.
    3. Pour e-juice into atomizer tank up to the top of the air vent, be careful not to over fill or put e-juice in the middle air vent hole.
    4. Reattach the base to the atomizer.
    5. Reattach atomizer to batteries / mod.
    6. Always allow the coil to wick if you have replaced the coil.
    How old do I have to be to buy a personal Vaporizer?

    The Legal age in Australia is 18yrs and over to buy Personal Vaporizer or related items, you have to be 18yrs or over to purchase from Puff Vaping.

    How do i contact Puff Vaping?

    You can contact the team here at Puff Vaping for help or questions by emailing us at thehelpdesk@puffvaping.com.au

    At any time you need to contact us about a order you have received or placed please contact us aftersalescare@puffvaping.com.au and Please quote your order number.

    What is your privacy policy?

    A Copy of our Privacy Policy is available here.

    What is your terms of service and return policy?

    A copy of our service policy is available here.

    A copy of our returns policy is available here.